Customer Success Manager

Job Description

Build lasting relationships with clients and ensure their success with our SaaS platform.

Responsibilities

• Onboard new customers
• Provide ongoing support and training
• Monitor customer health metrics
• Identify upsell opportunities
• Gather customer feedback

Requirements

• Bachelor's degree in Business or related field
• 3+ years in customer success or account management
• Experience with SaaS products
• Excellent communication skills
• Customer-centric mindset

Required Skills

Benefits

• Stock options
• Professional growth
• International team
• Flexible hours